| Storyeum is a new underground tourist attraction
located in the heart of Vancouver, British Columbia’s Gastown district.
Designed as a storytelling venue for Canada’s West Coast history,
the attraction is the size of six hockey rinks and spans a total of 104,000
square feet. Storyeum is operated by HXP Inc., a privately held Canadian company that creates historical-themed attractions filled with storytelling experiences using live performances, sets and special effects. When Storyeum opens in June 2004, staff expect 800,000 visitors in the first year, which is in line with the top three attractions in Vancouver. Offering a unique learning and entertainment experience, Storyeum runs 80-minute tours every 30 minutes. These storytelling performances "edutain" 150 visitors at a time about specific events, times and eras in Western Canada’s history. Because of the unique scheduling and capacity requirements, when researching software vendors, Storyeum needed a ticketing and point-of-sale solution that would offer real time inventory based on show schedules and maximum capacity needs. |
| "Because Storyeum has a wide range of ticketing
and reservations needs, we require a system that will easily accommodate
our full sales operations and that will help us deliver fast, efficient
service in a customer-friendly environment," said Nancy Brenner, Information
Systems Manager for HXP. "Through all of our research and industry
references, we found that Siriusware was the most flexible, reliable and
high performing system on the market to meet those challenging needs." Storyeum implemented Siriusware’s Ticketing, Reservations, Retail, Food and Beverage and Facilities Booking features and modules. Because travel groups are a key part of their business, Storyeum also uses Siriusware’s group booking feature in their environment. "Customer throughput and functionality are key," Brenner said, "and because of this, we feel Siriusware will help us meet our targets throughout the venue without dealing with any of the anguish that comes with worrying about downtime. And, the fact that all of this functionality is wrapped up in one system is an added bonus for us." "We are so pleased to be working with HXP and Storyeum on this history-making attraction," said Mark Danemann, Siriusware’s president. "As the leading provider of ticketing, point-of-sale and guest management software in the museum and attractions industry, our professional and expert staff will continue to do whatever it takes to help Storyeum meet all of its business goals." You can learn more about Storyeum at www.storyeum.com. |
