Need help? Just
ask – our fearless, peerless support staff is available to answer
all your questions and deliver you from desperation.
Technical Support Directions for Existing Clients:
Information Portal Click here to log-in to our Information Portal, which includes documentation, software updates, access to our FTP site, the user forum, and more.
On-Line Support Click
here to submit an action request to our Technical Support Department.
You’ll receive email notification and have the ability to browse and
search your open support requests at any time.
Phone Support Support issues may also be submitted Monday through Friday by
calling 575.751.0633 between 9:00 a.m. and
5:00 p.m. Mountain Time.
Email Support You may email your request to
,
emailed support requests will be processed during regular office hours.
Australian or New Zealand clients, you can email your requests to
.
Professional Services: Siriusware provides professional services for training, upgrades, implementations, custom reporting, and custom web design.
To talk to us about these services, call 575.751.0633 or email
Emergency Support Please call 575.751.0633 and select
Technical Support on the automated menu. Your call will be answered immediately
during regular office hours, or routed to our after-hours emergency distribution
voice mailbox, which will deliver your message to our on-call Technical
Support personnel: 24 hours a day, 7 days a week, 365 days a year.
