Need help? Just ask – our fearless, peerless support staff is available to answer all your questions and deliver you from desperation. Technical Support Directions for Existing Clients: Information Portal Click here to log-in to our Information Portal, which includes documentation, software updates, access to our FTP site, the user forum, and more. On-Line Support Click here to submit an action request to our Technical Support Department. You’ll receive email notification and have the ability to browse and search your open support requests at any time. Phone Support Support issues may also be submitted Monday through Friday by calling 575.751.0633 between 9:00 a.m. and 5:00 p.m. Mountain Time. Email Support You may email your request to help@siriusware.com; emailed support requests will be processed during regular office hours. Training, Upgrades and Implementations Contact Katherine Hall at 575.751.8211 or khall@siriusware.com. Custom Reporting and Web Design Contact Annie Walker at 575.751.8253 or awalker@siriusware.com.

Emergency Support Please call 575.751.0633 and select Technical Support on the automated menu. Your call will be answered immediately during regular office hours, or routed to our after-hours emergency distribution voice mailbox, which will deliver your message to our on-call Technical Support personnel: 24 hours a day, 7 days a week, 365 days a year.