Need help? Just ask – our fearless, peerless support staff is available to answer all your questions and deliver you from desperation.

Technical Support Directions for Existing Clients:

Information Portal
Click here to log-in to our Information Portal, which includes documentation, software updates, access to our FTP site, the user forum, and more.

On-Line Support
Click here to submit an action request to our Technical Support Department. You’ll receive email notification and have the ability to browse and search your open support requests at any time.

Phone Support
Support issues may also be submitted Monday through Friday by calling 575.751.0633 between 9:00 a.m. and 5:00 p.m. Mountain Time.

Email Support
You may email your request to   , emailed support requests will be processed during regular office hours.
Australian or New Zealand clients, you can email your requests to .

Professional Services:
Siriusware provides professional services for training, upgrades, implementations, custom reporting, and custom web design.
To talk to us about these services, call 575.751.0633 or email

Emergency Support
Please call 575.751.0633 and select Technical Support on the automated menu. Your call will be answered immediately during regular office hours, or routed to our after-hours emergency distribution voice mailbox, which will deliver your message to our on-call Technical Support personnel: 24 hours a day, 7 days a week, 365 days a year.
Client Support for Ticketing, Point of Sale and Guest Management software
Salespoint, ticketing guest management client and customer support
Siriusware offers first class client support to all of its Salesware Solutions.
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