7:30am	Registration / Software Installation / Continental Breakfast
8:30am	Salesware Basics 03: Item Tree (Beg) Salesware Basics 03: Item Tree Beginning course that covers: What is an item tree and how does it differ from the DCI? How do you translate the DCI into item trees? How do you create item trees and add items to them? How do you format how the item tree is presented at the salespoint?	Troubleshooting Your System (Int) Troubleshooting Your System Intermediate course that covers: What is the basic philosophy behind troubleshooting a complex system like Salesware? What are some useful tools to help with troubleshooting Salesware? How do you use Helper? What are some common issues and how do you resolve them? What can you do to improve the performance of your Salesware system?	Retail: Purchasing & Reporting (Int) Retail: Purchasing & Reporting Intermediate course that covers: How do you create and manage purchase orders? How do you manage inventory as related to purchase orders? What retail reports are available and how are they used?	Reservations: Basics (Beg) Reservations: Basics Beginning course that covers: How does the Reservations module integrate with Salesware? What is a Reservation Header and how do you create Reservation Header components in SysManager? How do you customize Reservation Header fields? How do create reservations at the salespoint? How do you recall and edit existing reservations? How do you use the Reservations Report?	Memberships & Passes: Basics (Beg) Membership & Passes: Basics Beginning course that covers: How do you configure pass and membership programs? How do you apply discounts by swiping a pass? How do you sell, refund, exchange, look up and modify a pass in Sales? Briefly, how does salespoint validation work? How do you recall and edit existing reservations? What are the specifics involved in creating a pass layout?	Panel Discussion: Food & Beverage (Adv) Panel Discussion: Food & Beverage Advanced course that presents a panel of Siriusware technical experts and experienced users who discuss their experiences and challenges with the Food Service module. Questions and participation from the audience are encouraged.
10:00am	Break					Break
10:30am	Salesware Basics 04: Operator Setup & Security (Beg) Salesware Basics 04: Operator Setup & Security Beginning course that covers: What is the built–in Admin operator? How do you set up operators? How do passwords work in Salesware and what are the password parameters that you can control using SysManager? What is role–based security? What is the difference between a security level and a security role? What is the global default security role?	Cool Stuff You Never Knew Existed (Adv) (Time 1) Cool Stuff You Never Knew Existed Advanced course that covers various tips, tricks and lesser–known functionality in Salesware. Course participation is encouraged – bring your challenges and questions!				Controlling Capacity with Max4sale (Int) Controlling Capacity with Max4Sale Intermediate course that covers: What are the features of Max4Sale? How do you configure functions with Max4Sale? What are the features of Points4Sale? How do you configure functions with Points4Sale? What .INI settings are used with Max4Sale?
12:00pm	Lunch
1:00pm	Salesware Basics 05: Salespoint Setup (Beg) Salesware Basics 05: Salespoint Setup Beginning course that covers: What are the steps required to set up a salespoint? How are .INI settings used to control the behavior and look of a salespoint? What is the global .INI and how does it work? What are the different ways of using a salespoint to make sales?	Basic SQL Queries (Beg) (Time 2) Basic SQL Queries (Take this before taking Custom Reporting Using Other Tools and/or Custom Filters & Exporting Data) Beginning course that covers: How is Microsoft SQL Server used in Salesware? How do you use SQL Server Management Studio, Enterprise Manager and Query Analyzer to perform basic administrative tasks on your database? What is SQL and how do you build SQL queries?	Reporting with Custom Filters & Exporting Data (Int) Reporting with Custom Filters & Exporting Data (Prerequisite – Basic SQL Queries) Intermediate course that covers: What are custom filters? How do you use custom filters? How do you export data from ReportManager to Excel and manipulate it? How do you import data into Excel using a direct SQL query?	Reservations: Advanced Topics (Adv) Reservations: Advanced Topics Advanced course that covers: How do you change the label field names for the Reservation Header? How do you remove and reconfigure the order of the field names in the Reservation Header? How do you review changes in a reservation? How do you create and send a confirmation letter? How do you perform forfeits and refunds? How do you assign and manage reservation tasks? How do you customize setup for capturing additional information?	E–Commerce: Memberships & Pass Sales (Int) E-Commerce: Membership & Pass Sales (Prerequisite – Membership & Passes: Basics; knowledge of and familiarity with the Siriusware system are required for this course) Intermediate course that covers: How do you configure E–Commerce for membership and pass sales, and renewals? What are the fulfillment options for online membership and pass sales, and renewals? What is the configuration necessary for member–only products, member discounts, and free item modifiers for members?	Designing Graphic Layouts (Int) Designing Graphic Layouts Intermediate course that covers: What are the different types of layouts, and the advantages and disadvantages of each? How do you design/customize graphic layouts to address your business needs? How do you create and edit pass layouts? What tables and fields are available for use from graphic layouts? How do you use Salesware’s built–in graphic design tools? How do you troubleshoot graphic layouts? How are graphic layouts stored? What is PrintEZ?
2:30pm	Break
3:00pm - 5:00pm	PA-DSS (PABP) Compliance (All) PA-DSS (PABP) Compliance (All) General course that covers Payment Application Best Practices (PABP) as implemented in Siriusware’s products. Merchant responsibilities to comply with PABP are also discussed.	Introducing JCA Answers Reporting for Siriusware Introducing JCA Answers Reporting for Siriusware This session is presented by JCA, Inc. The course will introduce you to the next generation of reporting using a data warehouse and standard, pre–built reports deployed via a web browser. The warehouse´s open architecture allows you to incorporate data from other systems so that end–users can see combined information from Siriusware and other databases. It also includes a set of reporting tools that allows your organization to easily produce custom reports. JCA Answers Reporting is part of the JCA Answers Suite which also includes JCA Answers Analytics.	Time with an Expert Sessions - Please sign up at the registration desk